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Sometimes it is difficult to get to the heart of a problem – fractious working relationships; complaints about culture; allegations of bullying and harassment; a serious incident; a dispute; a mistake.

Sometimes you need an entirely independent, forensic and authoritative pair of eyes to be able to identify it, describe it and outline the consequences. Sometimes you just do not have the resources to investigate an issue yourselves.

Our specialists offer our Investigation Services – a network of highly skilled and experienced investigators chosen for their sector specific knowledge and their ability to deliver clear outcomes.


The teams we support

People and Employment

We regularly work with HR units within organisations to investigate:

  • Grievances
  • Disciplinaries
  • Allegations of a breakdown in working relationships
  • Allegations of bullying and harassment
  • Allegations of discrimination
  • Allegations that someone has suffered a detriment for raising whistleblowing concerns
  • Whistleblowing concerns
Commercial and contracts

We work with in house legal teams, looking at:

  • The value of a commercial contract
  • Potential contract breaches & the consequences
  • Governance, including review of procurement of services (including legal services) & internal legal teams
  • Risk management in relation to the termination of contracts
  • Due diligence on commercial contracts

Acting for regulators we often work on:

  • Fitness to practise / professional disciplinary investigations
  • Independent regulatory investigations following a serious incident
  • Audits or regulatory reviews relating to inspections
  • Investigations following a complaint

The other ways we can help

Our specialist investigators can provide practical and interactive training for your internal investigators on:

  • The importance of carrying out a good investigation
  • What a good investigation should look like
  • The skills for carrying out a good investigation
  • Handling tricky situations that can often crop up during an investigation

Our lawyers offer a support service to your internal investigators where they can:

  • Review and provide feedback on the draft investigation report to ensure that the report will stand up to scrutiny.
  • Act as buddy during the process, answering any questions about tricky issues or just to be a check and challenge when considering their findings.

The benefit of this support service is that any advice will be legally privileged and can’t be disclosed to any other interested party.


Why Ward Hadaway

  • Quality: All our investigators are highly trained in the forensic examination of evidence and know what a good investigation should look like. We all have litigation experience and know what an Employment Tribunal will be looking for when assessing the reasonableness of any investigation.
  • Expertise: Our team of investigators will be chosen based on their specialism and sector expertise.
  • Personable: Investigations can be a worrying and stressful time for those involved – our investigators understand this and have the skills to adapt to the situation.
  • Timely response: Because a specific investigation team will be appointed to your case, you can be assured that they will be dedicated to you, able to work flexibly and will meet your deadlines.
  • Cost certainty: Cost will be agreed with you at the outset so that there are no surprises.
  • Best use of resource: Having an external investigation team means that your managers and HR team are can focus on their “day” job.
  • Security and confidentiality: You can be assured that we have systems in place to ensure the highest levels of confidentiality and security.


Let us know how we can assist you

Enquire about our Investigation services.

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    To find out more, contact one of our specialists below

    Caroline Shafar

    Partner | Employment

    +44 (0) 330 137 3188

    +44 (0) 770 401 7178

    Email Caroline

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    Melanie Gavin

    Partner | Healthcare

    +44 (0) 330 137 3011

    +44 (0)773 052 1880

    Email Melanie Gavin

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    James English

    Director | Employment

    +44 (0) 330 137 3162

    +44 (0) 770 130 9588

    Email James English

    Read bio

    Meet the whole team