Last updated: 29-Sep-22
The information we collect
We collect certain basic information about you when you visit our website. This cookie notice tells you about the information we collect:
- by means of ’cookies’ when you use our website
- by use of ‘web beacons’ embedded in our emails, and
- in the form of ’traffic data’.
We may change our notice from time to time to reflect changes to our business, website, data protection law or other legislation.
We use the cookies to ‘remember’ information so that it can be passed from page to page, to collect website statistics and for online advertising.
Cookies can change from person to person, depending on the device and browser used and whether or not the visitor is signed into other platforms, so what follows is a list of typical cookies set by our website and our understanding of their purpose, based on our own knowledge and publicly available materials. If you want to see the cookies placed on your device by our website, they should be visible through your browser. (Please see below for instructions.)
How to adjust your browser settings
You can give or withdraw consent to cookies by using the cookie consent banner on the website or adjusting the settings on your browser.
For more information about cookie notices and cookie consent, please see https://cookiepedia.co.uk/giving-consent-to-cookies or visit https://ico.org.uk/ and search for ‘cookies’.
We have listed some browser-specific instructions here for convenience. Please note that there are different browsers and manufacturers upgrade them frequently. The best way to get the right instructions is to go to the manufacturer’s support page.
The following support/privacy pages, for some of the more common browsers, are correct as at 29-Sep-22.
If you have problems with these pages, can’t see individual cookies or want find out more about how cookies are handled within your browser, please go to the manufacturer’s site and search for the browser name and your cookie query.
We’ll tell you about new ways to indicate your consent to cookies as they become available.
You can also use privacy-friendly search engines, privacy-friendly browsers and/or privacy add-ons/extensions to some browsers to help block tracking requests generally. Search online for options, to see what works best for you.
Webpages or HTML emails may contain an electronic file called a web beacon (also known as clear gifs or tracking pixels), which allows us to count users who have visited that page or to access certain cookies. We include web beacons in marketing emails to help determine which emails were opened (including by people to whom you forward the email) and to record whether links were clicked on. This helps us assess the effectiveness of our marketing communications and to ensure we are sending people information which they find useful.
You cannot opt out of or refuse web beacons. However, where they are used in conjunction with cookies you can stop them by opting out of cookies. For details on how to do this, please see ‘How to adjust your browser settings’ above. We will not know if you open an email if you do not download images when viewing one of our HTML emails, or if you choose to receive emails from us in plain text. If you use an Apple device/mail app with an up-to-date operating system, Apple will mask your opens or click throughs. Please see this Apple press release for further information.
We keep a record of traffic data which is logged automatically by the server. This includes your IP address, the website address you visited before ours, the website address you visit after leaving our website and which pages you visit on our website. We do not store or analyse this traffic data in a way that identifies any individual or conduct any other form of device fingerprinting. We keep traffic data for seven days.