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Olwyn specialises in secured debt recovery for the Lender Services industry. She has over 20 years secured recovery experience. Olwyn was previously a Team Leader within a law firm in Newcastle where she acted for a broad range of prominent financial organisations.

Olwyn is a highly experienced debt recovery practitioner  with strong legal and procedural knowledge.  She is responsible for overseeing the secured debt recovery team, system development and client delivery.  Her vast experience ensures a smooth recovery process.  A key part of her role is ensuring all client specifications and service level agreements are adhered to, as well as servicing relationships across the department’s client base.


Olwyn is able to provide a full secured litigation service dealing with repossession claims from pre-action through to eviction.  She understands the importance of high client delivery standards and has built up vast experience of the regulatory and compliance framework surrounding secured recoveries.  She also has vast experience in dealing with buy to let, term expiry and deceased secured recoveries.

Olwyn has experience in rehabilitation prior to legal action focusing on the customer journey for our clients customers, particularly vulnerability and treating customer fairly.

Olwyn is also able to deal with unsecured debt recoveries on behalf of the Lender Services industry.  She has experience in credit card debt, unsecured loans and business to business debt.

Olwyn is well known for her practical advice and for her availability to clients.

Expertise: Sectors


Expertise: Services


Public & Third Sector