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We are committed to securing the best possible talent for our growing business. Whilst we prefer to source and engage with candidates directly, we recognise and value the select number of preferred agencies we work with when looking at hard to find, niche skilled candidates.

As a preferred agency provider to us, we expect you to adhere to our agency recruitment code below:

Recruitment code for 3rd party preferred agency partners

1)     Instruction to work on a Ward Hadaway vacancy

1.1  Agencies can only be instructed to work on a vacancy, when contacted directly by a member from the People Team. Where the full vacancy details will be given and agreed terms confirmed.

1.2. If you are contacted / instructed by anyone outside of the People Team, please notify immediately, alternatively by calling 0330 137 3000. An instruction made from outside of this team is not deemed as a valid instruction.

2)     Submitting CVs on an agreed vacancy

Whilst we are in the process of obtaining a new ATS portal, agencies must email their qualifying candidates CVs directly to the member of the People Team who instructed them to work on the vacancy.

2.1  Agencies should only submit CVs for candidates who have seen the full vacancy details and agree for their details to be put forward and represented by you and your agency only.

2.2  Agencies should interview candidates before submitting their CV, ideally face to face or by telephone if this is not possible.

2.3  As part of providing a quality service, agencies should ensure that candidates meet the requirements outlined in the job specification and the relevant Right to Work Checks have been completed for every candidate prior to submitting their CV.

2.4  CVs will not be accepted from agencies for vacancies which explicitly state ‘no agencies’ in the advertisement or when they have not been instructed by a member of the People Team.

3)     Speculative CVs / agencies

3.1 If you’re not one of our preferred agencies, please do not send speculative CVs or make sales calls without the permission of our People Team, any introductions made outside of this team will not be deemed as a valid introduction and we are in our right not to be bound by your terms and conditions.

3.2 If you are an agency we are not currently partnering with, but believe you can help us in our search for the best possible talent, please email to introduce yourselves and tell us why you believe you would be a good partner to us.

Thank you

The People Team

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